Faqs

How long has Distinctive Diamonds been in business?
Distinctive Diamond has been in business for 30 years and have been selling directly to customers since 1995. Distinctive Diamonds was formed in 2002 with our new revamped website launched this year.


Where is Distinctive Diamonds located?

Located in Phoenix, Arizona we offer appointments to customers looking for expert advice or wanting to purchase their diamonds and jewelry in person

How do you offer custom designs?
Let us know what you are looking for by sending us a jpeg pic of your design, sketch or what you are looking to replicate. Use our custom form design form to email us directly.

What is a wire transfer price?
All our diamonds and jewelry can be purchased at a 3% discount if you pay via a US bank wire transfer. Credit cards charge businesses a fee for the convenience of paying through them. We provide this discount to help you save on your purchases.

Do you offer a warranty?
Yes – a 15-day money back guarantee for finished jewelry items purchased directly. Special order items and custom designs do not qualify however come with our guaranty to meet your expectations.